HughesNet VS. WildBlue, Starband...
here are a variety of service providers that provide data services and Satellite Internet to large businesses and government agencies. For the small to medium sized business or residential customer, the choices narrow down to a few companies. The two most prominent are HughesNet and WildBlue.
 HughesNet
Satellite Internet |
Other
Satellite Internet |
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| General Overview of Satellite Providers | HughesNet | Other Guys |
| Total satellite installations worldwide | 1,200,000+ | 250,000+ |
| Number of operational satellites | 13 | 2 |
| Years providing Satellite Internet service | 13 years | 3 year |
| Years in business operation | 30+ years | 6 years |
| Manufactures satellite system equipment | Yes | No |
| Manufactures communications satellites | Yes | No |
| Services US government and US military | Yes | No |
| Services large-business, enterprise (Fortune 1000) customers | Yes | No |
| Services small to medium business customers | Yes | Yes |
| Services home-office and residential customers | Yes | Yes |
| Number of network operations centers (NOC) | 3 | 1 |
| Uses Internet Protocol Over Satellite standard (IPos) | Yes | No |
| Minimum service commitment | 24 month | 24 month |
| Parts warranty | 24 months | 24 months |
| Labor warranty | 24 months | 90 Days |
| Service call fee after 90 days | Free | $75/per hr |
| Ka / Ku band compatible | Yes | No |
| Fair Access Policy (FAP) Maximum Recover Time | 8 hour refresh | 30 day refresh |
| Satisfaction Guarantee, Return Policy | 30 Day | 30 Day |
| 30 Day return Fee | $0 | $79.00 |
| 30 Day return Refund on hardware | Yes | Yes |
| Option to OWN your equipment | Yes | No |
| Free Shipping Delivery | Yes | No |
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| HughesNet Home vs. Value Plan Comparison (lease) | HughesNet | Other Guys |
| Upfront Cost (after rebate) | $49.00 | $149.95 |
| Monthly Service | $59.99 | $49.95 |
| Monthly Lease Rental | $9.99 | $5.99 |
| Download Speeds | 1000kbps | 512kbps |
| Upload Speeds | 128kbps | 128kbps |
| Included Labor Warranty | 24 Months | 90 Days |
| Included Parts Warranty | 24 Months | 24 Months |
| Warranty Repair Labor cost with in 90 days | Free | Free |
| Warranty Repair Labor cost with in 24 months | Free | $75 Per Hr. |
| 30 Day Satisfaction Guarantee | Yes | No |
| Option to OWN your equipment | Yes | No |
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| HughesNet Pro vs. Select Plan Comparison (lease) | HughesNet | Other Guys |
| Upfront Cost (after rebate) | $49.00 | $149.95 |
| Monthly Service | $69.99 | $69.95 |
| Monthly Lease Rental | $9.99 | $5.99 |
| Download Speeds | 1200kbps | 1000kbps |
| Upload Speeds | 200kbps | 200kbps |
| Included Labor Warranty | 24 Months | 90 Days |
| Included Parts Warranty | 24 Months | 24 Months |
| Warranty Repair Labor cost with in 90 days | Free | Free |
| Warranty Repair Labor cost with in 24 months | Free | $75 Per Hr. |
| 30 Day Satisfaction Guarantee | Yes | No |
| Option to OWN your equipment | Yes | No |
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| HughesNet ProPlus vs. Pro Pak Comparison (lease) | HughesNet | Other Guys |
| Upfront Cost (after rebate) | $49.00 | $149.95 |
| Monthly Service | $79.99 | $79.99 |
| Monthly Lease Rental | $9.99 | $5.99 |
| Download Speeds | 1600kbps | 1500kbps |
| Upload Speeds | 250kbps | 256kbps |
| Included Labor Warranty | 24 Months | 90 Days |
| Included Parts Warranty | 24 Months | 24 Months |
| Warranty Repair Labor cost with in 90 days | Free | Free |
| Warranty Repair Labor cost with in 24 months | Free | $75 Per Hr. |
| 30 Day Satisfaction Guarantee | Yes | No |
| Option to OWN your equipment | Yes | No |
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| HughesNet High-End Elite Plan (lease) | HughesNet | Other Guys |
| Upfront Cost (after rebate) | $24.00 | N/A |
| Monthly Service | $119.99 | N/A |
| Monthly Lease Rental | $9.99 | N/A |
| Download Speeds | 2000kbps | N/A |
| Upload Speeds | 300kbps | N/A |
| Included Labor Warranty | 24 Months | N/A |
| Included Parts Warranty | 24 Months | N/A |
| Warranty Repair Labor cost with in 90 days | Free | N/A |
| Warranty Repair Labor cost with in 24 months | Free | N/A |
| 30 Day Satisfaction Guarantee | Yes | N/A |
| Option to OWN your equipment | Yes | N/A |
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| HughesNet High-End ElitePlus Plan (lease) | HughesNet | Other Guys |
| Upfront Cost (after rebate) | $0.00 | N/A |
| Monthly Service | $189.99 | N/A |
| Monthly Lease Rental | $9.99 | N/A |
| Download Speeds | 3000kbps | N/A |
| Upload Speeds | 300kbps | N/A |
| Included Labor Warranty | 24 Months | N/A |
| Included Parts Warranty | 24 Months | N/A |
| Warranty Repair Labor cost with in 90 days | Free | N/A |
| Warranty Repair Labor cost with in 24 months | Free | N/A |
| 30 Day Satisfaction Guarantee | Yes | N/A |
| Option to OWN your equipment | Yes | N/A |
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HughesNet service and system was compiled from www.hns.com and www.HughesNet.com as of 9/02/08. WildBlue service and system data was compiled from www.wildblue.com as of 9/02/08.
HughesNet Installation
Installation Included
Professional Installation is included on all HughesNet systems. We have the largest network of HughesNet certified installers, which cover every county in the lower 48 states.
Currently our average install time is 4 days from the time you place your order.
Satellite Internet Rebates
| Up to |
-$100 HughesNet
Mail in Rebate -$100 Elite Satellite Dealer Rebate |
| + | Additional Referral Reward |
| Up to |
-$100 Elite Satellite Referral Reward |
Up to $300 in HughesNet savings only from Elite Satellite.
30-Day Satisfaction Guarantee
Yes, Hughes offers a 30-Day Satisfaction Guarantee. We want you to be happy with your HughesNet
service. If you are not completely satisfied, just cancel your service within 30 days of activation,
Read More...
Satellite Internet Testimonial
Satellite Internet Compatible
The New HN9000 is 100% compatible with all Windows version
including Vista and all Mac/Apple platforms. Basically anything that
can use a Ethernet connection.